Terms and Conditions of Use 

 Terms and Conditions of Use

Welcome to Longrich Oasis! 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, and agree that you are responsible for compliance with any applicable local laws. 

These Terms, together with our Returns Policy and Privacy Policy below govern Longrich Oasis' relationship with you in relation to this website.

 If you disagree with any part of these terms and conditions, please do not use our website. 

The term 'Longrich Oasis' or 'us' or 'we' refers to the owner of the website. 

The term 'you' refers to the user or viewer of our website. 

The materials contained in this web site are protected by applicable copyright and trade mark law. 

Use License 

This website contains material which is owned by or licensed to us. 

This material includes, but is not limited to, the design, layout, look, appearance and graphics. 

Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. 


The materials on our web site are provided "as is". 

We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. 

Additionally, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on any sites linked to this site. 


In no event shall Longrich Oasis or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on our web site. 

Some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, so these limitations may not apply to you. 

Revisions and Updates 

The materials appearing on Longrich Oasis web site could include technical, typographical, or photographic errors.

 It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 

We may make changes to the materials contained on its web site at any time without notice. 

We do not, however, make any commitment to update the materials. 

Website Links

From time to time this website may also include links to other websites. We have no responsibility for the content of the linked website(s). The inclusion of any link does not imply our endorsement the site. 

These links are provided for your convenience to provide further information and assessment by the user of such links.

Site Terms of Use Modifications 

We may revise these terms of use for our web site at any time without notice. By using this web site you are agreeing to be bound by the current version of these Terms and Conditions of Use. 

Governing Law 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. 

Returns/Refund Policy 

Please read our terms and conditions and returns policy before placing an order. 

Due to the nature of our products and the Longrich Distribution Model, we do not accept returns on items already dispatched or orders confirmed with Longrich. 

Items not available may be refunded if the order is yet to be confirmed with Longrich. 

Delivery Times 

Please ensure the address details are accurate before placing an order. 

Average Delivery times are shown on the product page. Please note that these are average delivery times only and are not a guarantee of which day your order will be delivered. 

As the recipient, you are best placed to follow up on when to receive your parcel. When your order is dispatched, an email will be sent to the email specified on the order. Please specify your best email so that you can track the delivery using the tracking link sent to the specified email. 

For those who are hardly home to receive their parcel, please send an email immediately after you place an order to confirm that the parcel should be sent to a collection point close to your address

For enquiries on your order, please contact updates@longrichoasis.com 

Privacy Policy

Your privacy is very important to us. 

Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. 

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. 
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. 
  • We will only retain personal information as long as necessary for the fulfilment of those purposes. 
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. 
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. 
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. 
  • We will make readily available to customers information about our policies and practices relating to the management of personal information. 

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.